What a way to treat your VIP customers Turning Stone! I think the next time I want to gamble I will go to Mohegan Sun or Foxwoods.

I just hung up, I didn't want to deal with him again. She then stated she was sorry for what had happened and put me throiugh to VIP services again and the same idiot I spoke with before answered again. The agenda for the 700 MHz meeting includes : Review and. 1 mi from the main resort), offers an affordably priced alternative for your stay with a deluxe breakfast bar & 24 hour complimentary shuttle service to the. Turning Stone Resort and Casino, Tower Hotel, Oak Room, 5218 Patrick Road, Verona, New York. I called back and wanted to speak with his boss, and the women on the line asked if she could help, and I explained the situation and she was surprised because she stated they had over 10 free rooms for that night and booked me for a free room. The Inn at Turning Stone our economical Inn, located off-site (approx. I replied that I had received a card for a free room, again rudely stated he could only give me the room at 149 dollars and asked (exact words) You want the room at this price or not? I said no and he just hung up. He put me on hold for a few minutes and then got back on the line telling me the best he could do was give me a room for 149 dollars. He asked for my players card number and I gave it to him. A man got on the line, and was pretty rude when I tried to explain to him that I was calling to reserve a FREE room because I had received the card in the mail. I called to reserve a free night and I was told that because I had a Sapphire card I would have reserve my room through VIP services, and they had plenty of rooms for the date I wanted. I received a card in the mail stating that I had 2 free nights to stay in the hotel.

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